MY CREATIONS
Every item purchased from J Ceramics is handmade and one of a kind. All pieces journey through many stages of an amazing, yet sometimes unpredictable process of creating ceramics. This means each treasure you receive is truly unique!
By ordering handmade ceramics from me, you are supporting a small, independent business. Thank you!!
GENERAL POLICIES
PAYMENT
I accept Apple Pay, PayPal, and Venmo, which includes Credit & Debit cards. You do not need a PayPal account to pay by Credit or Debit card. I also accept cash for local (Astoria, Oregon) orders upon pickup.
SHIPPING
I ship packages most often by U.S. Mail, but may use other delivery services if it is more cost effective or expedient for your order. Shipping costs are calculated in addition to the purchase price of the items ordered. I am currently only shipping in the U.S. Please contact me if you are in a country other than the U.S. and would like to purchase a piece. I’d be happy to look into special arrangements.
EXCHANGES, REFUNDS & RETURNS
I hope you’ll be delighted with your small treasure. However, if you are unsatisfied, please contact me first to let me know there’s an issue.
You may return the item within 7 working days of delivery in its original condition and packaging for a full refund. You will be responsible for the item or items until they reach me, so I suggest using a tracked/signed delivery method.
Return shipping is at your expense, and the original shipping cost will not be refunded unless an error has been made by J Ceramics. If you return an item to me that is faulty, which you did not order, or for any other reason which is my fault, I will also pay you the cost of the return postage.
I cannot be responsible for lost or damaged items. Custom orders may not be returned.